- Mon-Fri: 9am to 5pm
- Sat-Sun: 11am to 4pm
Welcome to Coramelt Bakery! We are thrilled to bring sweet joy into your day. Before indulging in our decadent treats, please take a moment to read our terms and conditions. They’re as simple and delightful as our caramel fillings, and they help us keep every batch safe, fresh, and delicious for all our valued customers.
By using our website, placing an order, or visiting our bakery in person, you agree to these terms. These rules are designed to ensure that every interaction with Coramelt Bakery, from online browsing to tasting your first bite, is as delightful as biting into a perfectly baked croissant.
All orders are subject to availability. Since we bake fresh daily with only the finest ingredients, certain items may occasionally sell out. Popular items like caramel tarts or chocolate lava cakes can disappear faster than morning cinnamon rolls on a busy day, so we always recommend placing your order in advance to secure your favorites.
Delivery times provided on our website are estimates. While we try our best to be punctual, external factors such as weather, traffic, or oven quirks may occasionally cause delays. We promise to communicate any expected changes promptly.
For wholesale orders, we suggest placing your request at least 48 hours in advance. This allows our bakers to prepare larger batches without compromising quality. Bulk orders are carefully baked, packaged, and sometimes customized to meet your specific needs, whether it’s a corporate event, wedding, or birthday celebration.
Pickup orders must be collected within the specified time. Unclaimed items may be donated to local shelters or repurposed for fresh batches, as we never want to waste ingredients.
All product prices are clearly displayed on our website and do NOT include taxes unless stated otherwise. Prices are calculated to reflect the cost of premium ingredients, labor, and the love we put into every bite. We constantly review pricing to ensure we maintain a balance between fair value and exceptional quality.
Payment must be completed at the time of purchase. We accept major credit and debit cards, PayPal, and other approved payment methods. For large orders or special events, we may offer alternative payment arrangements upon prior agreement.
Occasionally, prices may be adjusted due to fluctuations in ingredient costs, seasonal specials, or new menu items. We promise transparency in pricing changes and will notify customers of any adjustments before confirming orders. Discounts, promotions, or special offers may apply, but only as explicitly stated.
By completing a purchase, you confirm that all payment details are correct and that you are authorized to use the selected payment method. Unauthorized transactions are strictly prohibited and may result in cancellation of orders and legal action if necessary.
Coramelt Bakery takes allergies and ingredient safety seriously. Our products may contain common allergens such as nuts, dairy, gluten, eggs, or soy. We also prepare items that are gluten-free or vegan on request, but cross-contact in our kitchen is possible.
We encourage customers with severe allergies to contact us directly prior to ordering so we can provide guidance on safe choices. Our ingredient labels and product descriptions are accurate to the best of our knowledge at the time of preparation, and any updates are promptly communicated.
We cannot guarantee that cross-contamination has not occurred during preparation, storage, or transport. Consuming our products is at your own discretion if you have allergies. We continuously train our staff in safe handling practices and monitor our supply chain to minimize risk, but safety is a shared responsibility.
All ingredients are sourced responsibly and sustainably where possible. We prioritize organic, local, and fair-trade products to ensure the freshest and most ethical baked goods for our customers.
We understand that plans change. Cancellations must be requested at least 24 hours prior to the scheduled pickup or delivery time. This allows us to adjust baking schedules and minimize waste while still accommodating other customers.
Once baked, pastries and desserts are delicate and cannot be resold for safety reasons. Refunds are only issued for quality issues such as spoilage, missing items, or incorrect orders. If your order arrives damaged, stale, or otherwise unsatisfactory, contact us immediately for a resolution.
Special or custom orders, such as wedding cakes or personalized cupcakes, may have different cancellation policies. These details are communicated when the order is confirmed and are binding. Refunds for custom orders are limited due to the time and resources invested in creating your personalized treats.
We reserve the right to refuse or cancel orders if payment is declined, if the order violates these terms, or if safety standards cannot be met. In such cases, full refunds will be issued promptly.
All content on the Coramelt Bakery website—including images, logos, recipes, product descriptions, and creative designs—is the intellectual property of Coramelt Bakery. These materials are protected by copyright, trademark, and other applicable laws.
Customers are welcome to share photos of Coramelt products on social media, blogs, or personal platforms for non-commercial purposes. Any use of our content for commercial purposes or reproduction of our recipes, designs, or branding without written permission is strictly prohibited.
We occasionally collaborate with partners for events or product launches. In such cases, intellectual property rights are clearly defined and protected to maintain brand integrity and customer trust. We value creativity and respect, and we ask that our content is treated with the same care we put into our baked goods.
We value your privacy as much as we value the quality of our ingredients. Any personal information provided to us—such as name, email, phone number, or delivery address—is used solely for processing orders, responding to inquiries, and sending occasional promotional material if consent is given.
We do not sell or share your information with third-party vendors for marketing purposes. Data is stored securely using industry-standard encryption, and we continually update our systems to protect against unauthorized access or breaches.
If you wish to opt out of marketing communications, you can do so at any time using the unsubscribe link in our emails or by contacting us directly. We may use aggregated data for analytics and improving the website experience, but individual information remains confidential.
We may occasionally update our privacy policies to reflect changes in technology or law. Continued use of our website constitutes acceptance of these changes.
By using our website, you agree to browse responsibly. Unauthorized use of our platform, including hacking, copying content, scraping data, or introducing malicious software, is prohibited. We actively monitor our site for any suspicious activity.
Users must be at least 13 years old or have parental consent to use our website. Account holders are responsible for maintaining confidentiality of login credentials and for all activity associated with their account.
We aim to provide accurate product information, but there may be occasional errors or typos in listings. We reserve the right to correct them and fulfill orders based on accurate details. Misuse of the website can result in cancellation of orders and restricted access to our services.
Coramelt Bakery works tirelessly to ensure high-quality products, but we are human (and our ovens sometimes have opinions!). We are not liable for indirect, incidental, or consequential damages arising from consumption or use of our products.
Examples include sugar rush side effects, minor allergic reactions not caused by negligence, or temporary disappointment if your favorite item is sold out. In cases of genuine quality issues, we will resolve the matter promptly with a replacement, refund, or other suitable solution.
We are also not liable for delays due to weather, traffic, courier issues, or unexpected kitchen mishaps. Customers are encouraged to review order confirmations and delivery details carefully.
We may update these terms occasionally, much like we refine our recipes. Updates may be made to reflect legal requirements, changes in our business model, or improvements to the ordering process. Customers will be informed via website updates, and continued use of our services constitutes acceptance of new terms.
We encourage customers to review these terms regularly to ensure they are aware of any changes. Feedback on our policies is always welcome, as we strive to create a positive experience for every visitor.
If you have questions, concerns, suggestions, or just want to share your excitement about caramel, chocolate, or any baked delight, contact us at hello@coramelt.com. Our team promises to respond promptly, usually faster than a batch of fresh croissants can disappear.
We love hearing from our customers and value your input on products, services, and experiences. Your feedback helps us perfect every recipe and keeps Coramelt Bakery at the forefront of delicious innovation.
Thank you for choosing Coramelt Bakery! May your days be sweet, your coffee hot, and your bites even sweeter. 🍰